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Privacy Policy

Dee AR Ltd. is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website, use our services, or otherwise interact with us. It also outlines your rights and how the law protects you.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Data: Name, email address, phone number, postal address.

  • Financial Data: Payment card details or bank account information (if applicable).

  • Technical Data: IP address, browser type, time zone setting, operating system.

  • Usage Data: Information about how you use our website and services.

  • Marketing and Communications Data: Your preferences in receiving marketing materials from us and your communication preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To provide our products and services to you.

  • Customer Support: To respond to inquiries or requests for support.

  • Billing and Payments: To process transactions and manage billing.

  • Marketing: To provide you with information about our services or new offerings (only if you consent).

  • Legal Compliance: To comply with our legal obligations, including for tax purposes or fraud prevention.

3. Lawful Basis for Processing

We process your personal data on the following lawful bases:

  • Performance of a Contract: When processing is necessary to provide you with our services or to take steps at your request before entering into a contract.

  • Consent: Where you have given your explicit consent (e.g., for marketing communications).

  • Legal Obligation: When processing is required to comply with the law (e.g., tax or regulatory requirements).

  • Legitimate Interests: When processing is necessary for our legitimate business interests, except where overridden by your interests or rights.

4. How We Share Your Information

We may share your personal data with:

  • Service Providers: Third parties who perform services on our behalf (e.g., payment processors, IT services).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

  • Legal Requirements: If required by law, we may disclose your data to comply with legal obligations.

We do not sell or rent your personal data to third parties.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, no security measure is perfect, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. The retention period will vary depending on the nature of the data and the reason for its collection.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.

  • Rectification: You can request correction of incomplete or inaccurate data.

  • Erasure: You can request deletion of your personal data where there is no good reason for us to continue processing it.

  • Restriction: You can request that we suspend the processing of your personal data.

  • Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

  • Objection: You can object to the processing of your personal data if we are relying on legitimate interests.

To exercise your rights, please contact us at 0208 044 2256.

8. International Data Transfers

We may transfer your personal data to countries outside the UK or European Economic Area (EEA). If we do so, we ensure that appropriate safeguards are in place to protect your data..

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can control the use of cookies through your browser settings.

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or by other means. Please check back periodically to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dee AR Ltd.

Email: dee@dee-ar.com
Phone: 0208 044 2256

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